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STORE POLICIES

1. Cancelations

A placed order can be canceled without any problems if the order hasn’t been sent to production yet. If the product is already in production, that means that data and money have already been transferred to the print provider. However, we are happy to attempt to cancel the order (for a refund).

We will do our best to prevent waste. However, there are no guarantees once an item has entered the production process. For more information on cancelations, contact info@thehedgehogplace.com.

2. Refunds

We’re happy to offer a refund if there is any damage to an order. This can be things like manufacturing errors, items arriving with holes, or the order arriving with clear, demonstrable damage. To do so, please reach out with photo evidence of the item’s improper condition.

3. Shipping

After an item is shipped, things have moved beyond our control. Shipping (particularly for international orders) is affected by many outside influences, especially the recent supply chain disruptions. If you’d like an update on your order, please contact the shipping company with your order number or use the tracking number or link provided after checkout.

PRIVACY & SAFETY

Please click here to read our Privacy Policy.

WHOLESALE INQUIRIES

We are happy to discuss wholesale inquiries or bulk discounts.  Please email info@thehedgehogplace.com and someone will get back to you within 1 business day!

PAYMENT METHODS

- Credit / Debit Cards
- PayPal

- Square

- Apple Pay
- Google Pay

- AfterPay

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